💐 Terms and Conditions💐

All Sales Are Final

All purchases made through our website or in person are final. We do not offer refunds, exchanges, or cancellations once an order has been placed. Please ensure all details are correct before submitting your order.

Custom Arrangements

We are happy to offer custom floral designs tailored to your preferences and occasion. Please note the following:

• All custom requests must be finalized by the florist.
   
• Flower availability may vary due to seasonality or supplier limitations.
   
• If a requested flower or item is unavailable, we reserve the right to substitute it with a similar flower of equal or greater value, in line with your selected color scheme or theme.
   
• In the event a significant change is needed, we will contact you directly to discuss alternative options.
   

Communication

We strive to maintain clear communication and customer satisfaction. Please provide accurate contact information when placing your order so we may reach you if any adjustments are necessary.

By placing an order, you agree to these terms and acknowledge that substitutions may occur when needed, and no refunds will be issued under any circumstances.